Financial navigators who care

Cancer care shouldn’t come with financial toxicity.

Carexst places onsite financial advocates inside cancer centers to lower what patients owe, secure Rx and co-pay assistance, and protect provider revenue — a white glove concierge service for life-saving medicine.

A Carexst financial advocate greeting a patient with a handshake

“You have been the epitome of professionalism, while showing great compassion to me through every step.”
— Guardian of Eligibility patient
Onsite advocates
Embedded with your oncology team
500+ assistance programs
Checked through the Carexst Portal
HITRUST-certified partner
Backed by PATHS compliance
How we help

One program. Two people who win.

When a patient’s costs are covered, the patient stays on treatment and the provider gets paid. Carexst works both sides of that equation.

Providers

For cancer centers & health systems

Reduce dollars billed to patients and dollars adjusted to bad debt, charity and denials — without adding to your staff’s workload.

  • Onsite financial advocates embedded in your clinics
  • Rx assistance, co-pay and drug replacement programs
  • Specialty pharmacy administrative services
  • Reporting on denials, write-offs and cost savings
Patients & families

For patients & families

You should be focused on getting well, not on bills. A Carexst financial navigator sits down with you at your treatment center and handles the paperwork.

  • Plain-language help with insurance and terms
  • Applications for co-pay and foundation assistance
  • Medicaid, Marketplace and charity care eligibility
  • Follow-up so nothing falls through the cracks
Why it matters

Financial toxicity is a treatment barrier.

“Financial toxicity” describes how out-of-pocket costs create financial problems for patients — and can reduce health outcomes. The cost of cancer drugs, longer treatment courses and rising cost-sharing have made it one of the biggest stressors a patient faces.

Lower adherence
Patients ration or skip medication they can’t afford.
Treatment abandonment
Costs push patients to stop care altogether.
Lower satisfaction
Billing stress shapes how patients rate their care.
Staff burnout
Oncology teams carry the weight of financial conversations.
The Carexst integrated care model

A complete financial navigation ecosystem — onsite.

01

Onsite financial advocates

Embedded navigators work directly within clinical teams to identify and resolve financial barriers in real time.

02

Rx assistance programs

Manufacturer PAPs, co-pay assistance, free drug programs and specialty pharmacy coordination.

03

Carexst Portal

Real-time eligibility, case tracking, program enrollment and patient record management in one platform.

04

Eligibility workflows

Standardized processes that rapidly identify the assistance programs each patient qualifies for.

05

Patient-centered navigation

Holistic support for transportation, housing and food insecurity alongside financial needs.

06

Multidisciplinary integration

Embedded with oncology, pharmacy, social work and billing teams for seamless coordination.

The patient journey

From first conversation to covered care.

1
Meet onsite

An advocate meets the patient and family at the treatment center, early, before bills pile up.

2
Educate & screen

We explain coverage in plain language and identify the best programs for that patient.

3
Apply & enroll

Applications are completed and submitted, coordinating signatures with the care team.

4
Apply the funds

We work with billing and your EHR to apply co-pay funds to the right accounts.

5
Follow up & report

Patients get status updates; leadership gets reporting on every case.

You have been the epitome of professionalism, while showing great compassion to me through every step.

Guardian of Eligibility patient

She does a great job with the MA apps and is always willing to help us with any questions. So glad she represents PATHS.

Joan, hospital staff
A Carexst advocate reviewing paperwork with a patient
Powered by PATHS

Built on decades of patient advocacy.

Carexst is delivered with PATHS (Physician and Tactical Healthcare Services), a healthcare revenue cycle and financial advocacy organization with the experience, resources and disciplines to make every program succeed.

  • Proprietary Medicaid application software and database
  • Certified Application Counselors for ACA Marketplace enrollment
  • HITRUST-certified compliance

Bring financial navigation to your cancer center.

Talk with our team about onsite advocates, Rx assistance and patient financial navigation.

CAREXST
Financial navigators who care. Oncology patient financial advocacy for cancer centers and the patients they serve.
Contact9 Executive Campus, Cherry Hill, NJ856-671-6000
In partnership withPATHS
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